Blog
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My post about Net Promoter Score on CustomerThink
Read more: My post about Net Promoter Score on CustomerThinkA post written by myself just got published on CustomerThink, a highly ranked blog site. In the post I am discussing the benefits of using and implementing net promoter score to measure how satisfied customers are with your company’s products or services. Furthermore, the article has been published as an Editor’s Pick giving it a…
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Customer survey sent after purchase part 3/3: Configure a flow
Read more: Customer survey sent after purchase part 3/3: Configure a flowTask: Automatically send customer survey after an opportunity is wonDifficulty: MediumTime to implement: 1-2 hours Content Creating the survey Configuring the email template Configure a flow In this article we will conclude this blog series by configuring a flow for our survey in Power Automate.
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Customer survey sent after purchase part 2/3: Create an email template
Read more: Customer survey sent after purchase part 2/3: Create an email templateTask: Automatically send customer survey after an opportunity is wonDifficulty: MediumTime to implement: 1-2 hours Content Creating the survey Configuring the email template Integration In this article we will continue working in Forms Pro and build an email template with dynamic content from Dynamics 365.
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Customer survey sent after purchase part 1/3: Create the survey
Read more: Customer survey sent after purchase part 1/3: Create the surveyTask: Automatically send customer survey after an opportunity is wonDifficulty: MediumTime to implement: 1-2 hours Content Creating the survey Configuring the email template Integration In this three-part blog series we’ll be looking at a scenario which I have implemented for a client where a car dealership selling a new car sends a survey post-purchase to…
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Lead generation with webforms part 3/3: Connecting with Dynamics 365
Read more: Lead generation with webforms part 3/3: Connecting with Dynamics 365Task: Create a lead in Microsoft Dynamics 365 Sales from a web form submissionDifficulty: EasyTotal time to implement: 1-2 hours Content Creating the form (read post) Embedding the form on a webpage (read post) Connecting the form with Dynamics 365 Creating a flow Configuring the flow Testing the flow In this last part of my…
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Lead generation with webforms part 2/3: Embedding the form
Read more: Lead generation with webforms part 2/3: Embedding the formTask: Create a lead in Microsoft Dynamics 365 Sales from a web form submissionDifficulty: EasyTotal time to implement: 1-2 hours Content Creating the form (read post) Embedding the form on a webpage Publishing the form Embedding on your site Connecting the form with Dynamics 365 (read post) In the current post we’ll publish the form…
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Lead generation with webforms part 1/3: Creating the form
Read more: Lead generation with webforms part 1/3: Creating the formTask: Create a lead in Microsoft Dynamics 365 Sales from a web form submissionDifficulty: EasyTotal time to implement: 1-2 hours Content Creating the form The tools Creating the web form Embedding the form on a webpage (read post) Connecting the form with Dynamics 365 (read post) In this three-part blog series, I’ll show how you,…
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Introducing Stirna
Read more: Introducing StirnaThe first blog post is dedicated to the name chosen for my consultancy business and my webiste: ‘Stirna’. The word ‘stirna’ is an Icelandic verb. It translates as (to) glitter, twinkle or sparkle. As you may have guessed already it has a reference to a star (in Icelandic ‘stjarna’). Although not very commonly used in…