Blog
-
The AI Scaling Problem: Why Millions Are Spent on Pilots That Nobody Uses (And How to Fix It)
Read more: The AI Scaling Problem: Why Millions Are Spent on Pilots That Nobody Uses (And How to Fix It)Applying a Realist Evaluation Framework to Public Sector AI and Climate Governance Artificial Intelligence is firmly on the agenda of governments worldwide. From the Republic of Korea to Spain, and India to Brazil, IT leaders and ministers are actively defining policies to apply AI to modernize public sector organizations, vastly improving the effectiveness and efficiency…
-
Dynamics 365 CRM Solutions
Read more: Dynamics 365 CRM SolutionsA comprehensive guide to Microsoft Dynamics 365 Sales and Customer Service. What are the Different CRM Products and How Do They Differ? Dynamics 365 Sales Designed for sales teams to manage the entire sales lifecycle. It helps teams track leads, manage opportunities, forecast revenue, and close deals. Perfect for real estate agents managing property listings…
-
Speaking Icelandic when you are an American AI: Multilingual capabilities of LLMs
Read more: Speaking Icelandic when you are an American AI: Multilingual capabilities of LLMsThis article tests the leading AI models’ capability to speak Icelandic, focusing on Google’s Gemini and Microsoft’s Co-pilot.
-
Generative AI applications in business applications: a comparison between Salesforce and Microsoft’s digital platforms
Read more: Generative AI applications in business applications: a comparison between Salesforce and Microsoft’s digital platformsThis article addresses how the efficiency problem of large language models (LLMs) is being tackled by the world’s leading digital platform companies in enterprise software applications, Salesforce and Microsoft.
-
ChatGPT and Microsoft
Read more: ChatGPT and MicrosoftEarlier this year (Jan 2023), Microsoft announced its partnership with OpenAI concerning artificial intelligence (AI) development in the coming years. This announcement was particularly interesting because, just a few weeks earlier, OpenAI released ChatGPT3, which caught the world by surprise, to say the least. So what does this mean for Microsoft users, in particular those…
-
Sending HTML emails through Dynamics 365
Read more: Sending HTML emails through Dynamics 365Task: Send HTML email though Dynamics 365Difficulty: AdvancedTime to implement: 1-2 hours Tracking emails is a popular feature in Dynamics 365 Customer Engagement. You can track emails by connecting your mailbox with Microsoft Exchange and either use the Dynamics 365 app for Outlook or Dynamics 365 email capabilities to send out emails. Companies see great…
-
Follow your recipient’s activity in Dynamics 365
Read more: Follow your recipient’s activity in Dynamics 365Tasks: Send a notification when a contact opens a Dynamics 365 attachmentDifficulty: IntermediateTime to implement: 1-2 hours In this post I’ll show you how you can use the Email Engagement solution, which I showed you how to configure in my previous post, to automatically sending a notification when a contact/recipient has opened a Dynamics 365…
-
Tracking opens and clicks of Dynamics 365 emails
Read more: Tracking opens and clicks of Dynamics 365 emailsTask: Enable and configure Email Engagement to follow emailsDifficulty: MediumTime to implement: 1-2 hours In this post I am going to show you how you can follow emails in Dynamics 365 Sales. This is a very useful feature that is part of Sales Insights (free) solutions. Tools used Dynamics 365 Sales: A popular CRM system…
-
Integrate your website with Dynamics 365 Sales
Read more: Integrate your website with Dynamics 365 SalesTask: Integrate your website with Dynamics 365 Sales using Parserr parsing softwareDifficulty: AdvancedTime to implement: 1-2 hours I am quite excited about sharing with you a great discovery I made when surfing the web looking for new ways to handle automatic record creation in Dynamics 365 from emails messages. In my research, I came across…
-
Creating a Canvas App
Read more: Creating a Canvas AppTask: Create an app that allows employees to order food at the office canteenDifficulty level: intermediateTime to implement: 2-3 hours In this post, I will show you how to create an app that allows your employees to order food at the office canteen. Many offices order food from catering services. The catering service may or…