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Whether you are planning on implementing Dynamics 365 for your organization or in need of customizing it to fit your needs, you are in the right place.
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Sending HTML emails through Dynamics 365
Task: Send HTML email though Dynamics 365Difficulty: AdvancedTime to implement: 1-2 hours Tracking emails is a popular feature in Dynamics 365 Customer Engagement. You can track emails by connecting your mailbox with Microsoft Exchange and either use the Dynamics 365 app for Outlook or Dynamics 365 email capabilities to send out emails. Companies see great…
Follow your recipient’s activity in Dynamics 365
Tasks: Send a notification when a contact opens a Dynamics 365 attachmentDifficulty: IntermediateTime to implement: 1-2 hours In this post I’ll show you how you can use the Email Engagement solution, which I showed you how to configure in my previous post, to automatically sending a notification when a contact/recipient has opened a Dynamics 365…
Tracking opens and clicks of Dynamics 365 emails
Task: Enable and configure Email Engagement to follow emailsDifficulty: MediumTime to implement: 1-2 hours In this post I am going to show you how you can follow emails in Dynamics 365 Sales. This is a very useful feature that is part of Sales Insights (free) solutions. Tools used Dynamics 365 Sales: A popular CRM system…
Stirna is a consultancy and a Microsoft partner based out of Reykjavik, Iceland. Its founder and principal consultant is Illugi Hjaltalín. Stirna offers professional software consulting to organizations domestically and internationally. Stirna specializes in Microsoft Dynamics 365 Customer Engagement and Power Platform implementation, customizations and support.
Stirna has been invaluable, Illugi Hjaltalin immediately wrapped his arms around the project and got to work with our project team. The collaboration and support was second to none. Stirna’s support lead to increased time to market and improved problem solving.Mike Balm, CEO, Emergo Wealth
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